Privacy Policy
Effective Date: September 16, 2026
DLDPT Luxury Group LLC ("DLDPT," "we," "our," or "us") respects the privacy of our customers and website visitors.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit DLDPT.com, place an order, communicate with us, or otherwise interact with our services.
1. Personal Information We Collect
Depending on how you interact with DLDPT, we may collect the following categories of information.
Contact Information: full name; email address; telephone number; billing address; and shipping address.
Order & Transaction Information: products purchased; order numbers; order history; returns, refunds, and exchanges; shipping and tracking information; promotional discounts used; and customer-support communications.
Payment Information: Payments are processed through third-party payment processors and financial-service providers. These providers may collect information such as payment-card information; billing details; payment-method information; transaction authorization information; and fraud-verification information. DLDPT does not store complete payment-card numbers on its own servers.
Device & Internet Information: When you visit DLDPT.com, certain information may be collected automatically, including IP address; browser type; device type; operating system; approximate location derived from IP information; referring website; pages viewed; interactions with the website; date and time of visits; and cookie or advertising identifiers.
Customer Communications: If you communicate with DLDPT, we may retain information contained in emails, messages, support requests, reviews, claims, or other correspondence.
2. How We Collect Information
We may collect personal information: directly from customers when they place an order or contact us; automatically through cookies, pixels, analytics technologies, and similar tools; from payment processors; from shipping and fulfillment providers; from fraud-prevention and security providers; from advertising or analytics partners; and from other service providers involved in operating DLDPT.com.
3. How We Use Personal Information
DLDPT may use personal information to: process and fulfill orders; process payments; arrange shipping and delivery; provide customer service; process returns, refunds, and exchanges; communicate order and tracking updates; prevent fraud and unauthorized transactions; protect DLDPT, our customers, and our website; maintain business and transaction records; improve DLDPT.com and the customer experience; understand website performance and usage; measure marketing and advertising performance; personalize marketing where permitted; send promotional communications where permitted by law; comply with legal and regulatory obligations; and establish, exercise, or defend legal claims.
4. How We Disclose Personal Information
DLDPT may disclose personal information to service providers and business partners when reasonably necessary to operate our business. These may include: Shopify and ecommerce technology providers; payment processors and BNPL providers; banks and financial institutions; shipping carriers; fulfillment and logistics providers; customer-service technology providers; email and SMS providers; fraud-prevention and security providers; analytics providers; advertising and marketing platforms; professional advisers, including lawyers and accountants; and government authorities or other parties where disclosure is required or permitted by law.
We do not authorize service providers to use customer information for purposes unrelated to the services they provide to DLDPT except where otherwise disclosed or permitted by law.
5. Advertising, Analytics & Data Sharing
DLDPT may use analytics, advertising, and marketing technologies to understand website activity, measure advertising effectiveness, and show advertising that may be relevant to customers.
Depending on the technologies used, certain disclosures of identifiers, browsing activity, device information, or similar data to advertising partners may be considered "sharing" or "sale" of personal information under certain state privacy laws, even if DLDPT does not receive money directly in exchange for that information.
Where required by applicable law, DLDPT will honor eligible consumers' requests to opt out of such sale or sharing, including opt-out preference signals such as Global Privacy Control where required.
6. Cookies & Similar Technologies
DLDPT.com may use cookies, pixels, tags, and similar technologies. These technologies may be used to: operate the website; remember customer preferences; maintain shopping-cart functionality; prevent fraud; analyze website traffic; measure marketing performance; understand customer interactions; and support advertising.
Customers may be able to control certain cookies through their browser settings or through privacy controls made available on DLDPT.com. Disabling certain cookies may affect website functionality.
DLDPT.com's response, if any, to browser "Do Not Track" signals is described here: where required by applicable law, DLDPT honors recognized opt-out preference signals such as Global Privacy Control as described in Section 5.
7. Marketing Communications
Customers may receive promotional emails or SMS messages where they have provided the required consent or where otherwise permitted by law. Customers may unsubscribe from promotional emails by using the unsubscribe link contained in those messages. SMS recipients may use the opt-out instructions provided in the applicable text message.
Unsubscribing from marketing communications does not prevent DLDPT from sending necessary transactional communications, such as order confirmations; payment information; shipping notifications; return or refund updates; security notices; and customer-support responses.
8. Data Retention
DLDPT retains personal information for as long as reasonably necessary for the purposes for which it was collected, including to: fulfill orders; provide customer support; maintain transaction and accounting records; process returns and disputes; prevent fraud; comply with tax, accounting, and legal obligations; and establish or defend legal claims.
Retention periods may vary depending on the type of information and applicable legal requirements.
9. Data Security
DLDPT uses reasonable administrative, technical, and organizational measures designed to protect personal information. DLDPT.com is operated through Shopify and relies on secure technologies used by Shopify and DLDPT's payment providers.
Although DLDPT takes reasonable precautions, no internet transmission, database, or electronic storage system can be guaranteed to be completely secure. Customers should protect their account credentials and notify DLDPT if they suspect unauthorized account activity.
10. Customer Privacy Rights
Depending on where a customer resides and which privacy laws apply, customers may have rights concerning their personal information. These rights may include the right to: request access to personal information; request information about how personal information is used or disclosed; request correction of inaccurate personal information; request deletion of personal information, subject to legal exceptions; opt out of certain sales or sharing of personal information; limit certain uses of sensitive personal information where applicable; obtain a portable copy of certain information where applicable; and exercise privacy rights without unlawful discrimination.
11. Privacy Requests
Privacy requests may be submitted to: help@dldpt.com. Please include "Privacy Request" in the subject line.
DLDPT may need to verify a customer's identity before completing certain requests. We may request only the information reasonably necessary to verify the request and protect customer information.
Certain information may be retained when permitted or required by law, including information necessary to: complete transactions; detect fraud; comply with legal obligations; maintain accounting records; or establish or defend legal claims.
12. California Privacy Rights
This section applies to DLDPT to the extent DLDPT qualifies as a "business" subject to the California Consumer Privacy Act (CCPA). Eligible California residents may have the right to:
• know the categories and specific pieces of personal information collected;
• know the categories of sources from which information was obtained;
• know the purposes for which information is used;
• know the categories of third parties to whom information is disclosed;
• delete qualifying personal information;
• correct inaccurate personal information;
• opt out of sale or sharing;
• limit certain uses of sensitive personal information; and
• not be discriminated against for exercising privacy rights.
Where required, DLDPT will provide the appropriate methods for exercising applicable California rights, including through the contact method described in Section 11.
13. Children's Privacy
DLDPT.com is not intended for children under the age of 13. DLDPT does not knowingly collect personal information from children under 13 for purposes prohibited by applicable law.
If a parent or guardian believes a child has provided DLDPT with personal information improperly, they may contact us at help@dldpt.com.
14. International Customers
Customers located outside the United States may have privacy rights under the laws of their jurisdiction. DLDPT will respond to applicable privacy requests as required by law.
Personal information may be processed in the United States or in other countries where DLDPT's service providers operate. Where required, appropriate safeguards may be used for international data transfers.
15. Business Transfers
If DLDPT undergoes a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction where permitted by law. Any successor receiving such information will remain subject to applicable privacy obligations.
16. Legal Disclosures
DLDPT may disclose personal information where reasonably necessary to: comply with applicable law; respond to lawful requests from governmental authorities; enforce DLDPT's legal rights; investigate suspected fraud or abuse; protect the safety, rights, or property of DLDPT, customers, or others; or establish, exercise, or defend legal claims.
17. Third-Party Websites
DLDPT.com may contain links to websites or services operated by third parties. DLDPT is not responsible for the privacy practices of independent third-party websites. Customers should review the privacy policies of third-party services before providing personal information to them.
18. Changes to This Privacy Policy
DLDPT may update this Privacy Policy from time to time to reflect changes in business practices; technology; service providers; legal requirements; or privacy regulations.
When the policy is materially updated, the revised effective date will appear at the top of this page. The version posted at the time of a customer's interaction will describe DLDPT's then-current privacy practices.
19. Other DLDPT Policies
This Privacy Policy addresses the collection and use of personal information. Purchasing, fulfillment, shipping, cancellation, return, refund, and dispute terms are addressed separately in DLDPT's Shipping, Production & Delivery Policy; Return, Refund & Cancellation Policy; and Terms & Conditions.
20. Contact DLDPT
For privacy questions or privacy-rights requests, contact:
DLDPT Luxury Group LLC
Email: help@dldpt.com
Phone: +1 (888) 458-8613
Website: DLDPT.com